privacy policy
This Privacy Policy explains how www.creativenikolova.com (hereinafter referred to as the "Site") collects, uses, and protects your personal information in accordance with the requirements of Regulation (EU) 2016/679 (GDPR).
1. what information do we collect?
To maintain a minimal and secure data exchange, we only request information that is absolutely necessary to establish contact and prepare an individual design quote. Through the contact form on the Site, we collect:
- full name: for personalized communication purposes.
- email address: for sending responses, quotes, and discussing project details.
The Site does not collect or process: bank card information, personal identification numbers, permanent addresses, or other sensitive personal data.
2. legal basis and purposes of processing
We process your data solely on the following grounds:
- pre-contractual relations: to respond to your inquiry and prepare a graphic or web design quote.
- legitimate interest: to improve the Site's services and protect the security of communication.
3. how long do we store your data?
We store your name and email address only for the period necessary to fulfill your request or while active communication regarding a project exists. If a service contract is not concluded, your data is deleted within a reasonable timeframe, unless otherwise required by law.
4. data sharing with third parties
Your personal data is not sold, rented, or shared with third parties for marketing or advertising purposes. Data may only be provided to state authorities upon an official written request, in accordance with the current legislation.
5. your rights under GDPR
As a user, you have the following rights at any time:
- right of access: to request information about what data we store about you.
- right to rectification: to update your name or email.
- right to erasure ("right to be forgotten"): to request the immediate removal of your data from our system.
- right to restriction: to request that your data not be processed for a certain period.
To exercise any of these rights, simply send an email via the contact form on the Site.
6. data security
We take the necessary technical measures to protect your information from unauthorized access, loss, or theft. Communication through the Site is protected via an SSL certificate for connection encryption.
7. cookies
The Site may use cookies to ensure normal website functioning and for analytical purposes (e.g., Google Analytics) that do not identify you personally but track general user flow. You can disable cookies through your browser settings.
8. contact
For any questions related to your privacy, you can contact us directly through the contact form on www.creativenikolova.com.
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